Frequently Asked Questions
How can I get on the waitlist? Please email Jen Ashton at registration@transrockies.com & tell her which distance/event you want to be on the waitlist for. Most spots won’t begin to become available until late spring or summer, but get your name on there asap as the waitlist can get quiet full!
Where should I stay in Golden? You can find information on accommodations on our website here (once on the page, click the underlined accommodation link).
Most people stay right in Golden as that's where the majority of event happens (only the Friday route is at Kicking Horse resort, Stage 2 & 3 both start & finish in town at Spirit Square).
When & where is package pick-up? Detailed information on package pick-up can be found here
Can my friend pick up my race package? Yes, however all your waivers need to be signed first (the Transrockies wavier found on events.com, as well as the Kicking Horse waiver if applicable)
Can I sign the Kicking Horse Waiver online? Yep, we actually encourage it! Everyone that is registered for the Full Pint, Half Pint, or the 60km event MUST sign a Kicking Horse Waiver. You can do that here (link coming soon!)
Can I change the distance I signed up for? Yep! You can change from the Full Pint to the Half Pint (or vise versa) by loging into your events.com account & following the instructions included in your confirmation email.
I need to cancel my registration, transfer my bib, or have general questions about my registration, who do I contact? Please email the Race Office at registration@transrockies.com
Whats the cancellation policy? Our full cancellation policy can be found here (just scroll down until the middle of the page)
Can I transfer my bib to another runner? Is there a deadline for this? As per the cancellation policy, you can transfer your bib to another runner for an admin fee of $50. All bib transfers must be completed by midnight on Sunday Sept 8, 2024. Please email the Race Office at registration@transrockies.com to do this.
My t-shirt doesn’t fit, can I exchange it? Yep! We just ask that you wait until the morning of Sunday Sept 15 once all the runners have checked in. Come to the Race Office tents to see what we have available.
When & where do I leave my Drop Bags for the 60km & 30km event? Drop Bags MUST be left at the Race Office in Spirit Square during package pick-up hours (9am-1pm, or 5pm-7pm) on Friday Sept 13. Drop Bags will NOT be accepted on Saturday morning!
Do I need any mandatory gear? Yes, but only for the 60km distance on Stage 2 (although we recommend it for the 30km runners as well). We’ll be checking for: toque/beanie, gloves, jacket, emergency/survival blanket, hydration pack, & cell phone. Bear spray is not mandatory, but always recommended.
Is dinner included with my registration? Dinner is included for all Full Pint & Half Pint registrations. Extra dinner tickets can be purchased ($45/each) for guests or those participants that are signed up for single day events only.
Can I buy extra dinner tickets at package pick-up? NO. Extra dinner tickets can be purchased online through your events.com account. The deadline for purchasing extra dinner tickets is August 31, 2024.
What is a Gondola Spectator Pass? This pass allows your friends & family access to the race route via the Gondola at Kicking Horse Resort.
Can I buy extra Gondola Passes at package pick-up? NO. Extra Gondola Passes can be purchased online through your events.com account. The deadline for purchasing these is August 31, 2024. After this date, you’ll have to buy them directly from the ticket window at Kicking Horse Resort.
What’s available at the aid stations? Our aid stations are fully stocked with Exact nutrition products, electrolytes, water, chips, fruit, M&M’s, candy, cookies, and much more!
How do I book a massage? Massage services will be available onsite on Saturday and Sunday. You can book directly online with this link: (Link coming soon!)
When & where are the award ceremonies? Stage 1 awards will be at 7pm at the Golden Curling Club on Friday night. Stage 2 awards will be at the finish line in Spirit Square @ 2pm for the Half Pint & 4:30pm for the Full Pint. On Sunday, the Stage 3 & overall awards will be done again at the finish line in Spirit Square @ Noon
